County Land & Business Association (CLA)
What did we do?
The scope of work extended to the management structures, the regional offices within the UK and the Country office of Wales. This 1st review formed the path of a wider whole office design later in 2023.
How did we do it?
The information obtained via the various input channels was translated into a comprehensive transformation plan that was time-phased over the next 18 months.
Our Wicked outcomes
Re-designed Operating model, including changing in management reporting lines.
Improved communication channels within the Head Office and broader afield to the six regional offices and the country office of Wales.